We offer easy and hassle-free returns and exchanges to ensure you are fully satisfied with our products. Below you will find detailed information about our return and exchange policy.

Conditions for return:

1. Return period: You have 14 calendar days from receipt of the goods to return or exchange.
2. Condition of the goods: The goods must be undamaged, unused and in the original packaging with all labels.
3. Refunds: We will refund your money within 10 business days after receiving and inspecting the returned item.

Procedure for returning goods:

1. Contact Us: Email our customer support at ivan@ammon.store with the subject line "Returns" and include your order number or a list of what you ordered.
2. Shipping the goods: Please send the goods by registered mail to our address:
   " Újezd ​​403/31, 118 00 Malá Strana, Prague "
3. Return costs: The shipping costs of returned goods are paid by the customer, unless the return is due to our fault (e.g. defective product).

Exchange conditions:

1. Exchange for a different size or color: If you wish to exchange an item for a different size or color, please email our customer support at ivan@ammon.store with the subject line "Exchange" and include your order number and the size or color you require.
2. Exchange costs: The cost of shipping in both directions is paid by the customer, unless the exchange is caused by our error.

Exceptions:

1. Goods that cannot be returned: Some types of goods cannot be returned for hygiene reasons (swimwear, underwear, socks, earrings).
2. Discount and Sale Items: Items purchased on sale or on sale cannot be returned or exchanged.

Contact:

If you have any questions about returns or exchanges, please do not hesitate to contact us by email: help@ammon.store or Instagram

Thank you for your understanding and we believe you will be satisfied with our products!